Welcome to CICLA! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
- General Information
CICLA is an online platform for purchasing handcrafted, sustainable footwear made in Peru. These Terms and Conditions govern your use of our website and the purchase of products. - Orders and Payments
By placing an order on ourShipping and Delivery
We ship to select regions; shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and may vary due to unforeseen circumstances. Customers are responsible for any customs fees or import duties. - Returns and Refunds
If you are unsatisfied with your purchase, you may request a return or exchange within 14 days of delivery. Products must be returned in their original condition and packaging, unworn. Refunds will be processed after the product is received and inspected. - Use of Website
You agree to use our website only for lawful purposes. Unauthorized use of our website, including hacking or data mining, is strictly prohibited. - Intellectual Property
All content on the CICLA website, including text, images, and logos, is the property of CICLA and protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission. - Limitation of Liability
CICLA is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the purchased product.Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. - Changes to Terms
CICLA reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes indicates your acceptance of the revised Terms. - Contact Us
If you have any questions about these Terms and Conditions, please contact us at: info@ciclaproject.com.
Thank you for shopping with CICLA! - We’d love to hear from you! Whether you have questions about our products, need assistance with an order, or simply want to share your feedback, our team is here to help. Please fill out the form below, and we’ll get back to you as soon as possible. Thank you for choosing CICLA! website, you agree to provide accurate and complete information. 2.2. Payments must be completed via the payment methods provided on our website. All prices are listed in euros and include applicable taxes unless stated otherwise.